Turning Solo Streaming Into Shared Concert Experiences

Amazon Music hero — concert detail, friend activity, and online concerts screens

In a single day, our team of 4 designed a social concert-discovery concept for Amazon Music, placing top 10 out of 100+ teams and presenting it directly to a panel of Amazon Music judges.

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Role

Product Designer

Timeline

1 Day (Designathon)

Team

4 Designers

Skills

Product Design
Rapid Research
Prototyping

One day to rethink how listeners and artists connect.

For Amazon Music's one-day designathon, our team of 4 explored how the platform could create more meaningful interaction between listeners, artists, and the communities around them.

No individual lanes. We moved as one team.

With one day on the clock, we didn't split up by feature. All four of us moved through research synthesis, ideation, and design together, staying in sync so we could make decisions quickly.

Amazon Music grew past streaming but the engagement didn't follow.

The platform now includes livestreams and creator tools, but these experiences remain fragmented. Listeners have no clear way to actively engage with creators, while creators have limited ways to build ongoing connections with their audience.

Fragmented Amazon Music experience — streaming, livestreams, creator tools, and merch as disconnected touchpoints with no clear listener-to-creator connection

The data showed a consumption platform, not a connection platform.

To ground the concept in real user needs, we combined sentiment analysis, market patterns, and firsthand listening behavior across listeners and creators.

User research survey results — listeners and creators

Together, these findings pointed toward lightweight ways to turn passive listening into shared experiences.

58

of 61 respondents were listeners, giving us a strong signal into what music consumers valued most.

60+

poll selections favored year-end or monthly listening summaries, curated playlists, and offline access, while fewer than 15 went to livestream features.

100%

of creators surveyed prioritized playlist engagement metrics and collaborative playlist tools over follower counts.

We synthesized 100+ responses into four design directions.

Affinity map clustering 100+ user responses into research themes

After affinity mapping insights from listeners and creators, we identified 4 recurring themes around connection, discovery, and engagement that informed our core design directions.

Four opportunity themes from synthesis — listeners wanted lightweight ways to feel more connected to the artists they like; users still want digital experiences that capture moments; social features could create connection without requiring another social feed; artists valued actionable engagement data over follower counts

From passive stream to shared moment

Personalized Concert Discovery

Concert discovery was generic and had no connection to what someone actually listens to. We looked into surfacing upcoming concerts directly on the user's profile, personalized by listening history, with ticketing, a setlist preview, and attendance counts in one flow. This turned concert-going from a separate errand into an extension of the listening experience itself.

Amazon Music concert discovery and detail screens — personalized event feed, setlist preview, and ticketing flow

Friend Profile & Shared Artists

There was no way to see which concerts your friends actually cared about, or where your taste overlapped with theirs. So we decided to surface shared artists and friends' concert activity directly on profile pages. This made discovery social by default and you could see who around you was already excited about the same show and was attending so you could connect with them.

Friend profile screens — shared top artist match, friends' concert activity, and past shows attended together

Live Concert Experience

We explored how artist-hosted virtual concerts could feel more participatory than a traditional livestream. Live Mode added real-time reactions and chat, while Lyrics Mode created a more focused listening experience — giving artists new ways to engage their audience and fans different ways to experience the same performance.

Live concert screens — Live Mode with real-time reactions and chat, and Lyrics Mode with animated visuals

Would people actually use this?

We tested the Figma prototype with people outside our team and asked them to react honestly.

User 1

“I love the visuals!! they make the music feel alive, but I wish there was a way to customize them to match my mood or preferences. :D”

User 2

“The shared artist compatibility score is pretty cool maybe it’ll be cooler if i can connect with fans attending the same concert.”

User 3

“The live chat during concerts is engaging it gets overwhelming when too many messages flood in idk maybe add filters.”

We presented our concept to leading designers at Amazon Music.

Our team was selected as one of 10 finalists out of 100+ teams to present directly to a panel of Amazon Music designers. We walked them through our research, product thinking, and final concept, then received feedback on how the experience could evolve.

What I took away from this designathon

I went into this thinking we'd need to invent new social features, but the strongest ideas came from things people already cared about like shared artists, concert plans, and listening habits.

Working within a one-day timeline also forced us to move quickly and prioritize. We focused on a few strong signals from users, aligned on what mattered most, and spent our time designing and prototyping around them.

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